Frequently Asked Questions

We have found customers understandably have many questions when deciding to have work carried out. Here are answers to a number of the most popular.

Do I need planning permission before work starts on my property?
You should seek the advice of your Local Authority prior to starting any building work to be sure but since 1 October 2008 the rules of Permitted Development have changed and now there are many home improvements that can be undertaken without planning permission but under the rules of permitted development.
What is Building Control?
If you want to construct a new building, extend or alter an existing building you and your builder must comply with the National Building Regulations. Building Control in your local authority is a service that provides advice and guidance to homeowners and builders throughout the building process.
How much will my project cost?
Our representative will visit and provide you with an estimate of cost once the project has been seen. This estimate will be agreed prior to any work starting. Should additional costs be incurred once the project has begun they will have to be agreed by the Client prior to the work being done. We use local labour and will pass on, wherever possible, discounts we get from our suppliers.
How long with my job take?
Once the work has been seen we will give you an estimated schedule of works and keep you fully informed of any delays should they occur and their reasons. There are many variables involved in building work – suppliers, sickness, weather to name but a few!
How do I know you’ll do a good job?
We have been in business for over 25 years and are very experienced at what we do. We are fully compliant and insured and are a member of a recognised trading body. Our business is based on recommendation and references can be made available. Our website illustrates some examples of our work of which we are very proud.

“I will most definitely recommend you to anyone who is looking for building works, and thank you for being helpful, approachable and always having a smile on your face and finding a solution to any problems, it was hugely appreciated.”

Mrs P, West Molesey.